Home / Semester Abroad @AU / Student Support
Practical guidance for your semester at AU, from preparing for arrival to finding your way around campus and life in Thailand.
GET READY WITH CONFIDENCE
Check OIA’s emails for your official WhatsApp invitation and arrival instructions.
Look out for OIA’s email and official group invitation.
Arrange accommodation and confirm arrival instructions.
Follow your Visa & Immigration checklist >
MEET YOUR NEW COMMUNITY
Meet your community and get ready for university life. OIA will confirm your orientation date and meeting point.
Student ID, campus tours and practical banking guidance.
Course registration, timetable guidance and student accounts.
Meet students and discover Thai culture.
YOU CAN ALWAYS ASK
Need help with your studies or daily life? OIA can connect you with the right university team.
Talk to your advisors about courses and credit approval.
Reach out to Student Affairs or the campus infirmary.
Keep track of immigration tasks and academic documents.
Choose a topic to find the guidance and services you need.
Your accounts, academic information and official documents.
Set up your account, search for courses and view your timetable and grades.
Explore academic rules, program information and course descriptions.
Find information about requesting official academic documents.
Guidance for your stay, budgeting and banking.
Find document checklists, extension guidance and re-entry information.
Budget for your stay and plan journeys beyond campus.
Discover Thai culture, local food and places to explore while getting comfortable with your new routine. Ask OIA about campus activities and the International Student Buddy Program.
Indicative monthly planning budget
THB 15,000–30,000
Your housing choice and lifestyle affect the total.
Plan for accommodation, food, transport, utilities and personal spending. Check current residence rates and allow for deposits or other one-off costs.
For travel beyond campus, plan your BTS, MRT, bus or taxi route and allow extra time for Bangkok traffic.
A useful checklist for getting started.
Mobile banking only · No card
No opening fee.
With a bank card · THB 450
Card fee: THB 450.
Confirm current fees and account conditions with the bank.
Prepare these documents:
Hua Mak Campus
Krungsri Bank near the university entrance and post office.
Suvarnabhumi Campus
Krungsri Bank, Cathedral of Learning (CL), ground-floor plaza.
Confirm branch availability and opening hours before visiting. Keep some cash for smaller shops and local markets; payment options vary by merchant.
Find your way around AU and connect with university services.
Find buildings, facilities and your way around AU’s campuses.
Discover facilities, student communities and everyday life at AU.
See university accommodation options, facilities and contact details.
Know where to find care and someone to talk to.
Keep your health insurance details accessible and check how to contact your insurer if you need care. AU’s infirmary provides first aid and can help coordinate further care.
Hua Mak infirmary
M Building, mezzanine / 2nd-floor area.
Suvarnabhumi infirmary
Queen of Sheba Residence Hall, 2nd floor.
For personal or wellbeing concerns, contact Student Affairs or ask OIA to connect you with the appropriate team.
Hua Mak Campus
Krungsri Bank near the university entrance and post office.
Suvarnabhumi Campus
Krungsri Bank, Cathedral of Learning (CL), ground-floor plaza.
Confirm branch availability and opening hours before visiting. Keep some cash for smaller shops and local markets; payment options vary by merchant.
Trams, coaches and travel between AU campuses.
Check AU’s current tram and coach schedules before travelling around campus or between campuses.
Search for courses and view your timetable, academic record and grades, online or in the AU SPARK app.
Review available programs, campus locations, and estimated budgets.
Schedule a meeting with your advisor in Year 2, Semester 1 to map out your credits.
Set or reset your passwordBegin your application 3–6 months before the intake starts.
Open AU SPARKThe Registrar’s existing guide may show an earlier interface and features for degree students. Exchange students should follow the instructions on this page for course registration and payments.
View the existing login guide
Register for courses through OIA. Use Course Search to explore your options, discuss course suitability and credit approval with your advisors, then submit your course selection to OIA.
Do not register for courses or make payments through AU SPARK. If a payment is required, follow OIA’s instructions and pay directly at the Office of Financial Management.
KEEP THESE DETAILS HANDY
For immediate assistance on campus, contact campus security.
Suvarnabhumi campus security
+66 2 723 2888
Hua Mak campus security
+66 2 300 4543–62 Ext. 1234
Student Affairs · During office hours
Find student support contactsOff-campus assistance
Thailand emergency contact directory
